Terms of service

These terms and conditions of use, together with the policies, notices and disclaimers referred to below (Terms and Conditions), govern your use of the services at www.wordywines.com.au (Website).  These terms are subject to change without notice.

The Website

The Website and all its content is owned and operated by Cedar and Pine Pty Ltd (ABN 35 602 844 048) (Wordy Wines).The Website is hereafter referred to as “the website”.

All imagery, content and meta detail belongs to this website and cannot be used or reproduced without prior approval from us, the website owner.

Liquor Laws

Wordy Wines supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.  Liquor licence number 179515.

Acceptance of Terms and Conditions

Your access to and use of this Website, including your use of the materials and information accessible on or from the Website is governed by these Terms and Conditions. Your use of this Website is conditional upon your acceptance and compliance with these Terms and Conditions. By accessing this Website, you agree to be bound by, and comply with, these Terms and Conditions.

You are deemed to agree with our Privacy Policy and these Terms and Conditions when using the website for any purpose including a transaction.

Pricing

Unless expressly stated otherwise all amounts are stated in Australian dollars and   all purchase prices include Australian GST (where applicable).

Shipping and any additional charges will be shown separately for each product displayed on this site.

Users

To use the website you acknowledge that you are:

·       Aged 18 years and over

·       Have the legal right and legal capacity to enter into an agreement with us and our Sellers

·       Agree to use this site in accordance with these Terms and Conditions

 

If you do not confirm that you are 18 years or over, your order will not be processed. You may be asked to produce ID at the time of collection or delivery.

In using this Website, you must not:

·       Provide us with inaccurate or incomplete information;

·       Violate any applicable laws, or use this Website for any purpose that is unlawful or prohibited by these terms and conditions;

·       Impersonate any person;

·       Distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;

·       Collect or store personal data about other users of this Website; or

·       Engage in any other conduct that inhibits any other person from using or enjoying this Website or our associated social media pages and/or groups.

·       Scrape our website or otherwise harvest or collect information from our website without our consent.

 

At our sole discretion, we reserve the right to restrict, suspend or terminate without notice your access to this website, any content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

All personal information obtained during the ordering process will be recorded for the purpose of for order-management, customer service and marketing purposes.  For more information relating to how we use your personal data, please click here. 

Payment

You agree to pay the purchase price specified on the website at the time that you place your order for the purchase of a Product, and any applicable shipping charges based on the shipping options selected by you

Payment can be made via credit card.  You agree in making payment that you are the authorised user of the credit card.  We reserve the right to contact buyers for additional information as our merchant provider requires.

Our payment processing services are provided by Shopify Payments and subject to the Shopify Payments Terms Of Service.  By using this site, you agree to Shopify's terms and conditions and accept that they may be modified at any time.

You agree to provide Shopify Payments with accurate and complete information about you to enable to payment processing of your order.

When a buyer processes an order on this website, we will debit your nominated payment method for the full transaction amount.  Transactions will be noted on your statement as being from “Cedar and Pine”.

Cancellations

Wordy Wines may cancel your order if we reasonably believe that you have acted fraudulently in making the purchase or are in breach of any of these site terms.

While we aim to avoid pricing and other errors, inadvertent errors may occur in some instances.  We reserve the right to cancel orders that have already been processed in these circumstances.  In the event that this occurs, we will contact you to discuss the issue further and explain the refund process.

Where unforeseen supply problems occur, we will contact you to discuss the issue and where necessary, provide you with a remedy in accordance with law.

Refunds & Breakages

Any orders made via this website is seen as your acknowledgement and acceptance of our Refund and Returns policy.

If we are notified by our courier service that your wines have been damaged in transit, we will contact you to arrange for a refund or replacement.

The risk of damage or loss of product defers to you the customer on delivery and therefore we do not offer refunds or replacements for products that are damaged after you have accepted delivery.

We do not offer refunds or exchanges for change of mind.

Deliveries

Unless otherwise noted on the product page, orders are usually shipped within 2 business days.

Delivery times displayed on this website are estimates only based upon the best available information at hand from our nominated shipping provider.

Wordy Wines is not responsible for the handling, transport and delivery of your product(s) from the time they are lodged with the shipping provider. 

Copyright and intellectual property

Wordy Wines is the copyright owner of the content on this Website or is licensed by the copyright owner to use the content on this Website.

You must not do any of the following without our prior written consent:

·       Reuse, copy or reproduce any content from this website and related blogs, imagery and social content.

·       Copy the content from any of the page content, blogs, images or resources associated with this Website to individual third parties for their personal or commercial use.

 

Subject to applicable law, we may revoke a user’s permission to use this Website at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.

Lifestyle bloggers and media are welcome to reference Wordy Wines content provided that the content is not changed or altered, and the Wordy Wines website is clearly referenced with a link to the original source on this site. 

Disclaimers

Your use of any information or materials on this Website is entirely at your own risk. Wordy Wines, its directors, officers and employees do not accept any responsibility arising in relation to errors in or omissions from the information on this website and shall not be liable for any loss or damage as a result of any person relying on information on this Website. It is your responsibility to ensure any services or information available through this Website meets your specific requirements.

Wordy Wines, its directors, officers and employees will not be liable for any liability, costs, loss or damage including without limitation, indirect or consequential loss or damage, or any liability, costs, loss or damage whatsoever including loss of data or profits, loss of revenue, loss of production, loss of opportunity arising out of or in connection with any use of the website by you or arising from any breach or failure of any of its obligations under these terms and conditions.

We are not liable to you or anyone else should you experience any system issues as a result of using this website.  You must take your own precautions to ensure that this website is suitable for your personal use and is free of viruses and other suspicious files or malware.

Wordy Wines, its directors, officers and employees make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Variations

We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this Website.

Law(s)

Reference to law(s) in these terms and conditions means common law, principles of equity, and laws made by parliament (and laws made by parliament include State, Territory and Commonwealth laws and regulations and other instruments under them, and consolidations, amendments, re-enactments or replacements of any of them).

General

Wordy Wines will not be liable for any delay in performing our obligations under these Terms and Conditions if such delay is caused by circumstances beyond our reasonable control.

This Website is governed by the laws of Queensland, Australia, and users irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Privacy Policy

Wordy Wines is committed to keeping your personal data confidential and secure.  Any personal information collected through this Website, including via the registration and payment processes associated with this Website, will be handled in accordance with our Privacy Policy. Our Privacy Policy details how we comply with the requirements of the Privacy Act in the handling of your personal information.

We reserve the right to modify our Privacy Policy at any time. If we make material changes to our Privacy Policy, then we reserve the right to notify you of the changes here, by email (if you are a registered user of this Website), or by means of a notice on our homepage.  Visit our Privacy Policy page to view our policy in full.